RETURN COST

The cost of return shipping will be the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

14 DAYS TO RETURN

You have 14 days from the date of delivery to return your purchase. Items must be unworn, in their original condition, and in the original packaging with all tags attached.

RETURNS

To initiate a return , please contact our costumer service team at royashoesavenue@gmail.com with your order number and reason for return.

Refunds

- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2-3 business days.

If you have any questions or need further assistance, please do not hesitate to contact our customer service team at royashoesavenue@gmail.com.

Thank you for shopping with us!